FAQs & Troubleshooting
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MFC-J415W
325 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from or scan to Android™ Smartphone?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
6.
When I print, the pages are smudged with ink. What should I do?
7.
Paper Jam
8.
Replace Ink
9.
Make my copied images lighter or darker.
10.
Cover is Open
11.
What driver package format is supported by my Linux distribution?
12.
The printer status is Offline or Paused.
13.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
14.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16.
I still receive the error message "Paper Jam" after I removed the jammed paper.
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
19.
How do I know which side up my photo paper should be in the tray?
20.
One or more of my colors are not printing (blank). What can I do?
21.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
22.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
23.
Cannot print after a Windows 10 update (June 2020)
24.
What is Brother iPrint&Scan?
25.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
26.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
27.
I cannot make borderless prints.
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
How to identify your Operating System (OS).
30.
What is the BRAdmin Professional software used for?