FAQs & Troubleshooting
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MFC-J432W
352 Results
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
How do I load paper?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
What is Brother iPrint&Scan?
9.
Can I print from or scan to Android™ Smartphone?
10.
I cannot find some option in the Printing preferences. (For Windows)
11.
Replace Ink
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
Paper Jam
14.
Wireless setup is requesting a WPS PIN to complete the setup
15.
What is AirPrint?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
What driver package format is supported by my Linux distribution?
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
The printer status is Offline or Paused.
21.
Load envelopes into my machine
22.
I still receive the error message "Paper Jam" after I removed the jammed paper.
23.
How do I know which side up my photo paper should be in the tray?
24.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
25.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
26.
Where is the USB port on the machine?
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
Scan from the Brother iPrint&Scan application using Windows Phone.
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).