FAQs & Troubleshooting
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MFC-J4620DW
283 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
(Video) Load A4/Letter paper
3.
The scanner cover support has come off. (With Video Instructions)
4.
(Video) Unpack your Brother machine
5.
(Video) Connect telephone line and power cords
6.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
7.
Can I print from or scan to Android™ Smartphone?
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
(Video) Install Ink Cartridges
11.
What is Brother iPrint&Scan?
12.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
(Video) Load an Envelope (Manual Feed Slot)
15.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
16.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
17.
Use voice mail on the same line as my Brother machine.
18.
Load paper in the paper tray
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
22.
Document Jam (With Video Instructions)
23.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
One or more of my colors are not printing (blank).
26.
I cannot find some options in the Print dialog box (macOS 11 or later)
27.
Restrict access to certain operations on my Brother machine.
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.