FAQs & Troubleshooting
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MFC-J4710DW
390 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Load paper in the paper tray.
8.
The scanner cover support has come off. (With Video Instructions)
9.
Use voice mail on the same line as my Brother machine.
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
What is Brother iPrint&Scan?
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
Reset the network settings to the factory default.
14.
Store a Speed Dial number from my Brother machine's Caller ID History.
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
17.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
18.
Can I print from or scan to Android™ Smartphone?
19.
Set the Brother machine to prevent public access to certain features
20.
Restrict access to certain operations on my Brother machine.
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
24.
2-sided (duplex) scan
25.
The printer status is Offline or Paused.
26.
Document Jam
27.
Improve poor print quality.
28.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
29.
Printing/ Scanning with a mobile device
30.
The edge of glossy paper is smudged.