FAQs & Troubleshooting
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MFC-J491DW
280 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load A4/Letter paper
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
(Video) Install Ink Cartridges
5.
(Video) Connect telephone line and power cords
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Setup a Brother machine on a wireless (Wi-Fi) network.
8.
(Video) Unpack your Brother machine
9.
What is the recommended paper?
10.
Change the Print Setting Options When Having Printing Problems
11.
Use voice mail on the same line as my Brother machine.
12.
Paper Jam
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
15.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
16.
I cannot print using my Brother machine on a wireless network (Mac)
17.
Check the Print Quality
18.
I cannot make borderless prints.
19.
Improve poor print quality.
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
(Video) Update the Driver or Firmware for your Brother machine
22.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
23.
Check the Print Alignment from Your Brother Machine
24.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
(Video) Set up your Brother machine
27.
Scan multiple pages into one file instead of each scan being saved as a separate file.
28.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30.
I cannot print on a wireless (Wi-Fi) network (Windows)