FAQs & Troubleshooting
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MFC-J5320DW
278 Results
1.
(Video) Load A3/Ledger paper (Tray1)
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Document Jam (With Video Instructions)
5.
My Brother machine could not be found over the network when I installed drivers on my PC.
6.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
7.
(Video) Load A4/Letter paper
8.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
9.
Paper Jam
10.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
11.
Select Receive mode.
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Enable the Brother machine's network interface.
15.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
19.
(Video) Connect telephone line and power cords
20.
Install starter ink cartridges
21.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
24.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
25.
Can I print from or scan to Android™ Smartphone?
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
Improve poor print quality.
28.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
29.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
30.
I cannot print using my Brother machine on a wireless network (Windows)