FAQs & Troubleshooting
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MFC-J5740DW
140 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
The printer status is Offline or Paused.
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
What driver package format is supported by my Linux distribution?
6.
Telephone Line Interference/VoIP.
7.
Set up your Brother machine on a wireless network (Windows/macOS)
8.
Install Starter Ink
9.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
10.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
11.
Cannot print after a Windows 10 update (June 2020)
12.
Check the remaining ink or toner level (Linux)
13.
What is the recommended paper?
14.
Printer Jam or Paper Jam
15.
Install the Brother Mobile Connect application (for mobile device)
16.
What is the default password for my BRAdmin or Web Based Management?
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
When I print images, the quality is not good (Linux)
19.
Add your Brother machine with AirPrint (macOS)
20.
Delete a network scanner entry. (Linux)
21.
Firewall port requirements of the Scan Key Tool (Linux)
22.
Load Documents in the Automatic Document Feeder (ADF)
23.
Protect your Brother machine against unauthorised access over the network
24.
Ink Low
25.
When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
26.
Reset the Network Settings to Factory Default
27.
Print the Network Configuration Report
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
Command List of brscan. (Linux)
30.
Document is Jammed in the Top of the ADF Unit