FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj5855dw_us_as.jpg)
MFC-J5855DW(XL)
139 Results
1.
Cannot Scan XX or Unable to Scan XX
2.
Change the Print Options to Improve Your Print Results
3.
Discover the MAC address of the Brother network card
4.
What is the default password for my BRAdmin or Web Based Management?
5.
Check the Print Alignment from Your Brother Machine
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Install Starter Ink
8.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
9.
Document Jam
10.
Enable the Brother machine's network interface.
11.
Delete print jobs from the print queue.
12.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
13.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
14.
How Brother inkjet printers measure remaining page yields
15.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
16.
Verify if the Brother machine has a dial tone.
17.
Check the remaining ink or toner level (Linux)
18.
Command List of brscan. (Linux)
19.
Set up your Brother machine on a wireless network (Windows/macOS)
20.
When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
21.
Sleep
22.
My Brother machine could not be found over the network when I installed drivers on my computer.
23.
(Video) Set up your Brother machine
24.
Improve poor print quality.
25.
What is the recommended paper?
26.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
27.
Clean the Paper Pick-up Rollers for Paper Tray #1
28.
The scanning speed is slow when scanning from my machine. (Windows)
29.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)