FAQs & Troubleshooting
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MFC-J6510DW
388 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Paper Jam
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
Replace Ink
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
14.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
Load A3 or ledger paper and program my Brother machine to print on it.
18.
How do I load envelopes into my machine?
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
22.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
23.
How do I load paper?
24.
How do I know which side up my photo paper should be in the tray?
25.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
26.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
27.
Add your Brother machine with AirPrint (macOS)
28.
Connect your Brother machine to your mobile device via a wireless router or access point.
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.