FAQs & Troubleshooting
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MFC-J6555DW(XL)
139 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Set up your Brother machine on a wireless network (Windows/macOS)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
My Brother machine could not be found over the network when I installed drivers on my computer.
6.
(Video) Set up your Brother machine
7.
Install Starter Ink
8.
Printer Jam or Paper Jam
9.
I cannot print using my Brother machine on a wired network (Windows/macOS)
10.
Ink Low
11.
What is the default password for my Brother machine?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Cannot Scan XX or Unable to Scan XX
14.
Change the printer driver settings (Windows)
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
One or more of my colors are not printing (blank).
17.
Document Jam
18.
When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
19.
The scanning speed is slow when scanning from my machine. (Windows)
20.
I am experiencing issues sending a fax.
21.
I cannot connect my machine to a Windows 11 computer via USB.
22.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
23.
Telephone Line Interference/VoIP.
24.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
25.
Open the Control Panel (For Windows)
26.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
27.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
28.
Cannot Print XX or Print Unable XX
29.
Reset the Network Settings to Factory Default
30.
Change the Print Options to Improve Your Print Results