FAQs & Troubleshooting
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MFC-J6710DW
393 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
How do I load paper?
6.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
7.
Can I use voice mail on the same line as my Brother machine?
8.
Can third party ink be used to refill the ink cartridges?
9.
Paper Jam
10.
How do I load envelopes into my machine?
11.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
12.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
13.
Print using only the black ink cartridge when the Color cartridges have run out.
14.
What driver package format is supported by my Linux distribution?
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
Change the number of times my Brother machine rings before it answers.
17.
How do I know which side up my photo paper should be in the tray?
18.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
19.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
20.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
21.
What is AirPrint?
22.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
23.
Can I restrict access to certain operations on my Brother machine?
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
28.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
29.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
30.
How do I load paper in paper tray#2?