FAQs & Troubleshooting
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MFC-J6935DW
344 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
(Video) Load A4/Letter paper
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
8.
Change the Print Setting Options When Having Printing Problems
9.
Correct the Paper Feed to Clear Vertical Lines
10.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
11.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
12.
Setup a Brother machine on a wireless (Wi-Fi) network.
13.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
14.
Print as a Poster (Windows®)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Check the Print Alignment from Your Brother Machine
17.
Check the Print Quality
18.
(Video) Install Ink Cartridges
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
Paper Jam
22.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
23.
What is Brother iPrint&Scan?
24.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
25.
The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
26.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
27.
(Video) Load A3/Ledger paper
28.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
29.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
30.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.