FAQs & Troubleshooting
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MFC-J6940DW
141 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
What driver package format is supported by my Linux distribution?
4.
Set up your Brother machine on a wireless network (Windows/macOS)
5.
Document Jam
6.
Printer Jam or Paper Jam
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
The printer status is Offline or Paused.
9.
One or more of my colors are not printing (blank).
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Install the Brother Mobile Connect application (for mobile device)
12.
What is the default password for my BRAdmin or Web Based Management?
13.
What is the recommended paper?
14.
Check the Print Alignment from Your Brother Machine
15.
Enable the Brother machine's network interface.
16.
Replace Ink
17.
I cannot print using my Brother machine on a wired network (Windows/macOS)
18.
Telephone Line Interference/VoIP.
19.
Sleep
20.
Change the Print Options to Improve Your Print Results
21.
Check the Print Quality
22.
My Brother machine could not be found over the network when I installed drivers on my computer.
23.
(Video) Set up your Brother machine
24.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
25.
(Video) Print a long paper
26.
I cannot print full-page photos or images using Email Print.
27.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28.
Cannot Detect Ink Volume
29.
Cannot Scan XX or Unable to Scan XX
30.
Cannot Print XX or Print Unable XX