FAQs & Troubleshooting
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MFC-J6945DW
316 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
(Video) Load A3/Ledger paper
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Other Problems
9.
Check the Print Alignment from Your Brother Machine
10.
Check the Print Quality
11.
(Video) Load A4/Letter paper
12.
The edge of glossy paper is smudged.
13.
Document Jam
14.
Forward a fax to another fax machine when my machine has a mechanical problem.
15.
Set the Telephone Line Type.
16.
Wrong Ink Cartridge
17.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
Out of Memory
20.
Telephone Line Interference/VoIP.
21.
Export the Certificate and Private Key
22.
Install a Certificate on Your Brother Machine
23.
Setup a Brother machine on a wireless (Wi-Fi) network.
24.
(Video) Install Ink Cartridges
25.
Set up a Scan to Network Profile
26.
Unable to Scan / Scan Unable
27.
Ink Low
28.
Print using only the black ink cartridge when the Color cartridges have run out.
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Prevent Smudged Printouts and Paper Jams (Mac)