FAQs & Troubleshooting
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MFC-J6957DW
141 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
The printer status is Offline or Paused.
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Cannot print after a Windows 10 update (June 2020)
6.
Set up your Brother machine on a wireless network (Windows/macOS)
7.
Delete print jobs from the print queue.
8.
What is the default password for my BRAdmin or Web Based Management?
9.
Check the Print Quality
10.
Document Jam
11.
Cannot Detect Ink Volume
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
Check the Print Alignment from Your Brother Machine
14.
Cannot Detect
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
One or more of my colors are not printing (blank).
17.
Reset the Network Settings to Factory Default
18.
Open the Control Panel (For Windows)
19.
I cannot print from my computer via USB.
20.
The scanning speed is slow when scanning from my machine. (Windows)
21.
I cannot install the driver when using the Driver Install Tool. (Linux)
22.
(Video) Print a long paper
23.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
24.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25.
Can I send a print job to multiple machine email addresses using Email Print?
26.
Check the remaining ink or toner level (Linux)
27.
To install the printer driver easily using a tool. (Linux)
28.
Document is Jammed in the Bottom of the ADF Unit
29.
Load Documents in the Automatic Document Feeder (ADF)
30.
Access Web Based Management