FAQs & Troubleshooting
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MFC-J825DW
396 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Can I print from or scan to Android™ Smartphone?
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
I still receive the error message "Paper Jam" after I removed the jammed paper.
7.
I'm using Macintosh. What is the PreScan option used for?
8.
Load envelopes into my machine
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
Change the number of times my Brother machine rings before it answers.
13.
Can I use voice mail on the same line as my Brother machine?
14.
Paper Jam
15.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
16.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
17.
Cover is Open
18.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
What driver package format is supported by my Linux distribution?
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
What is Brother iPrint&Scan?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
27.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
28.
What is Brother Web Connect?
29.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.