FAQs & Troubleshooting
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MFC-L9630CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
Replace the Drum Unit
4.
Replace the Toner Cartridge
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
Document Jam
7.
Replace the Waste Toner Box
8.
Set Telephone Line Compatibility for Interference and VoIP Systems
9.
My Brother machine could not be found over the network when I installed drivers on my computer.
10.
The printer status is Offline or Paused.
11.
Toner Low
12.
Wrong Toner Cartridge
13.
Protect your Brother machine against unauthorised access over the network
14.
Cannot Scan ##
15.
Tray 2 Error / Tray 3 Error / Tray 4 Error
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
Paper is Jammed Inside the Machine
18.
Vertical colored streaks or bands appear on the page
19.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
20.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
21.
Check the remaining ink or toner level (Linux)
22.
Access Web Based Management
23.
Enable the Brother machine's network interface.
24.
How to identify your Operating System (OS).
25.
Cooling Down
26.
Out of Memory/Print Data Full
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
My Brother machine has no power.
29.
Add your Brother machine with AirPrint (macOS)
30.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)