FAQs & Troubleshooting
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PJ-763
121 Results
1.
How do I turn the printer off?
2.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
3.
Printing from a Windows PC or Mac
4.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
7.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
8.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
9.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
10.
How to install the rechargeable Li-ion battery (optional)
11.
Installing the software
12.
What Android™ mobile application can I use?
13.
Printing is not possible. (USB connection)
14.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
15.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
16.
How to charge the rechargeable Li-ion battery
17.
The print quality is poor, and the image is too light or dark.
18.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
19.
This printer is not detected when establishing a Bluetooth® connection.
20.
The latest printer driver was successfully installed, but the driver did not update correctly.
21.
Some of the print options in OpenOffice do not work. (Linux®)
22.
Using the Device Settings (for Windows)
23.
How to delete the registry information and files related to the printer driver
24.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
25.
Which Bluetooth® profiles does the printer support?
26.
How do I transfer templates to the printer?
27.
How to connect to a DC power outlet (optional)
28.
How to identify your Operating System (OS) for Windows or Mac
29.
Uninstalling the printer drivers (Linux®)
30.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)