FAQs & Troubleshooting
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DCP-7040R
127 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
4.
Can I use AirPrint with my Brother machine?
5.
Scan and save a document in PDF format (Scan to File)
6.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
7.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
8.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
11.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
12.
The printer status is Offline or Paused.
13.
Uninstall the drivers. (Mac OS X 10.5)
14.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
15.
What is the recommended paper?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Change the printer driver settings (Windows/macOS)
18.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
19.
Check the firmware version.
20.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
21.
Replace the toner cartridge
22.
Delete print jobs from the print queue.
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
Download a file from the "Downloads" section and save it to Windows 8 computer.
25.
Open the Control Panel (For Windows)
26.
How to identify your Operating System (OS).
27.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
28.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
29.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
30.
Locate files scanned with ControlCenter3 (For Windows)