FAQs & Troubleshooting
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DCP-8040
182 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Does NC-2200w work with Windows Vista?
3.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
4.
What driver package format is supported by my Linux distribution?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Can I print from or scan to Android™ Smartphone?
7.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
11.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
12.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
15.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
16.
How do I install the Optional Tray Module?
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
19.
How to identify your Operating System (OS).
20.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
22.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
23.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
24.
What kind of memory can I use?
25.
How do I install additional memory?
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
29.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
30.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.