1. 01/08/2024

Paper Jam

2. 04/07/2024

Scan a document using Brother iPrint&Scan. (macOS only)

3. 05/06/2024

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

4. 14/02/2024

I cannot print using my Brother machine on a wireless network (Mac)

5. 14/02/2024

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

6. 31/01/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

7. 17/11/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

8. 08/11/2023

How to scan a document from a Windows application?

9. 10/08/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

10. 27/06/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

11. 27/06/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

12. 08/06/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

13. 06/06/2023

I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)

14. 06/06/2023

I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)

15. 01/06/2023

Add your Brother machine with AirPrint (macOS)

16. 01/06/2023

Delete print jobs from the print queue.

17. 16/05/2023

I cannot print from my computer via USB.

18. 10/04/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

19. 07/04/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

20. 07/04/2023

I cannot print using my Brother machine on a wireless network (Windows)

21. 27/03/2023

"Offline" appears on the Status Monitor.

22. 27/03/2023

Install the built-in drivers (For Windows 8 and Windows 10)

23. 27/03/2023

Change the printer driver settings (Windows/macOS)

24. 27/03/2023

The printer status is Offline or Paused.

25. 24/03/2023

Open the Status Monitor

26. 17/03/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

27. 17/03/2023

I can print but cannot scan via network. (For Windows)

28. 17/03/2023

Open the "Scanners and Cameras" and Properties.

29. 15/02/2023

Protect your Brother machine against unauthorised access over the network

30. 15/02/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows