FAQs & Troubleshooting
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DCP-J725DW
300 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
How do I load paper?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
How do I know which side up my photo paper should be in the tray?
5.
Load envelopes into my machine
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
What is Brother iPrint&Scan?
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
13.
Where can I get FaceFilter Studio and what can I do with this application?
14.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
15.
Connect your Brother machine to your mobile device via a wireless router or access point.
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Where is the USB port on the machine?
18.
The printer status is Offline or Paused.
19.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
20.
No Ink Cartridge
21.
"Offline" appears on the Status Monitor.
22.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
25.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
26.
Print a web page from iPrint&Scan when using an Android™ mobile device.
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
I still receive the error message "Paper Jam" after I removed the jammed paper.
29.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
30.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).