FAQs & Troubleshooting
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DCP-L2665DW
146 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot print full-page photos or images using Email Print.
2.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
3.
The machine does not automatically enter Power Off mode.
4.
(Video) Paper is Jammed in the Back of the Machine
5.
(Video) Paper is Jammed in the Paper Tray
6.
The scanning speed is slow when scanning from my machine. (Windows)
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
What is the default password for my BRAdmin or Web Based Management?
9.
(Video) Paper is Jammed in the 2-sided Tray
10.
(Video) Paper is Jammed inside the Machine
11.
(Video) Load an Envelope (Manual Feed Slot)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
The printer status is Offline or Paused.
15.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
16.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
17.
What is the difference between the toner cartridge and the drum unit?
18.
Lines across the page
19.
My Brother machine turns off automatically or earlier than before.
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
What driver package format is supported by my Linux distribution?
23.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
24.
(Video) Document is Jammed under the Document Cover
25.
Check the firmware version.
26.
(Video) Set up your Brother machine
27.
Delete print jobs from the print queue.
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
How to identify your Operating System (OS).
30.
What is Toner Continue Mode?