FAQs & Troubleshooting
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Innov-is XE1
149 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
3.
Using the embroidery needle plate cover
4.
How to use the Multi-purpose Screwdriver.
5.
How do I Play the MPEG-4 (MP4) Videos?
6.
The App shows the message "No Supported Machines Found".
7.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
8.
How do I hoop the fabric in the embroidery frame?
9.
How do I Play the Tutorial Video?
10.
How to use the Multi-purpose Screwdriver. [ Position “1” ]
11.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
12.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
13.
The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
14.
The App shows the message "The calibration sheet cannot be detected."
15.
Embroidery unit does not operate.
16.
Stitches are skipped
17.
How do I adjust thread tension for embroidering?
18.
How do I clean the race?
19.
Introducing Brother My Stitch Monitor application
20.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
21.
The App shows the message "Embroidery positioning sticker not found".
22.
The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
23.
How do I get a lens calibration sheet?
24.
Fabric puckers
25.
How do I wind the bobbin?
26.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
27.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
28.
The App shows the message "The embroidery frame cannot be detected."
29.
How do I retrieve the embroidery pattern from the machine’s memory?
30.
Where do I put the oil in my machine?