FAQs & Troubleshooting
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Innov-is XP3
236 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
Stitches are skipped
3.
How do I Play the Tutorial Video?
4.
The App shows the message "No Supported Machines Found".
5.
How do I adjust thread tension for embroidering?
6.
How do I Play the MPEG-4 (MP4) Videos?
7.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
8.
How to use the Multi-purpose Screwdriver. [ Position “1” ]
9.
How do I calibrate the setting of the camera needle position?
10.
How do I save the embroidery patterns in the machine’s memory?
11.
Using the embroidery needle plate cover
12.
Installing / replacing a battery in the dual purpose stylus
13.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
14.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
15.
Data cannot be saved to the machine
16.
The fabric feeds in the opposite direction.
17.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
18.
How do I retrieve the patterns from the machine’s memory?
19.
Combination of fabric, thread and needle
20.
[Embroidery machine users] How to retrieve the data transferred from Artspira
21.
How do I confirm the machine number for my machine.
22.
Embroidery unit does not operate.
23.
Bobbin thread breaks
24.
Fabric puckers
25.
The stitch is not sewn correctly
26.
Fabric does not feed through the machine.
27.
How do I use the Multi-function foot controller?
28.
How do I Align the Embroidering Position (Using the Built-In Camera)?
29.
The App shows the message "Machine Connection Error".
30.
About the threads and the bobbin case when embroidering