FAQs & Troubleshooting
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HL-1030
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I perform a factory reset?
3.
What kind of labels and transparencies can I use?
4.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
5.
The machine does not print anything.
6.
Can I use non-Brother or third party supplies with the Brother machine?
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
What driver package format is supported by my Linux distribution?
9.
What kind of USB cable should I use?
10.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
What kind of envelopes should I avoid?
13.
What can happen if the wrong paper is used in your machine.
14.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Cannot print after a Windows 10 update (June 2020)
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
The paper is skewed when it's printed.
19.
I updated the Web BRAdmin and cannot enable the logging function.
20.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
21.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
22.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
23.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
24.
Printouts have wrinkles or creases.
25.
Windows 10 Support Information
26.
Can I print from or scan to Android™ Smartphone?
27.
Change the printer driver settings (Windows/macOS)
28.
The printer status is Offline or Paused.
29.
Why are the alarm and data lights on?
30.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)