FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl1230_all.jpg)
HL-1230
128 Results
1.
The machine does not print anything.
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
The paper is skewed when it's printed.
8.
What kind of paper should I avoid?
9.
What kind of envelopes should I avoid?
10.
Can I print from DOS applications?
11.
The printer prints unexpectedly or it prints garbage.
12.
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
13.
Cannot print after a Windows 10 update (June 2020)
14.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
15.
Can I print from or scan to Android™ Smartphone?
16.
Open the Control Panel (For Windows)
17.
How to identify your Operating System (OS).
18.
Change the printer driver settings (Windows/macOS)
19.
The printer status is Offline or Paused.
20.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
22.
What is the BROWNIE software?
23.
What kind of labels and transparencies can I use?
24.
How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
25.
How do I perform a factory reset?
26.
What kind of paper can I use?
27.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
28.
White lines appears down the page.
29.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
30.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)