FAQs & Troubleshooting
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HL-1270N
164 Results
1.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Delete print jobs from the print queue.
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
What is a "Generic PCL Driver"?
7.
The printer status is Offline or Paused.
8.
What kind of envelopes should I avoid?
9.
The machine does not print anything.
10.
What driver package format is supported by my Linux distribution?
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
The printer prints unexpectedly or it prints garbage.
14.
Printouts have a curl or wave.
15.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
Change the printer driver settings (Windows/macOS)
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
22.
The printed letters are slanted, positioned incorrectly.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
Functions supported in the Windows 7 built-in drivers
26.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
27.
What kind of USB cable should I use?
28.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
29.
How do I perform a factory reset?
30.
Printouts have wrinkles or creases.