FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl2240r_eu.jpg)
HL-2240R
143 Results
1.
JAM INSIDE
2.
JAM TRAY 1
3.
DRUM ERROR
4.
JAM REAR
5.
Print on labels and envelopes from the manual feed slot.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Can I use AirPrint with my Brother machine?
8.
Can I print from or scan to Android™ Smartphone?
9.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Envelope creases
12.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
15.
Can I print from DOS applications? What printer driver emulation can be used?
16.
What is the printable area per page?
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
What driver package format is supported by my Linux distribution?
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
22.
SIZE ERROR DX
23.
REPLACE DRUM
24.
I cannot install the driver when using the Driver Install Tool. (Linux)
25.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
26.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27.
Windows 10 Support Information
28.
Open the Control Panel (For Windows)
29.
Reprint the last print job. (For Windows users only)
30.
Clean the corona wire of the drum unit.