FAQs & Troubleshooting
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HL-4200CN
126 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
What is the recommended paper?
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
5.
Change the printer driver settings (Windows/macOS)
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
Cannot print after a Windows 10 update (June 2020)
8.
Can I print from or scan to Android™ Smartphone?
9.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
10.
The printer status is Offline or Paused.
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
When trying to print from Mac OS® X the print queue is stopped.
14.
How to identify your Operating System (OS).
15.
What can happen if the wrong paper is used in your machine.
16.
The printer stopped receiving data half way through the print job. What should I do?
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
What is the life of the consumables?
21.
What is the printable area per page?
22.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
23.
What is the BRAdmin Professional software used for?
24.
I am using the Windows driver. How can I change or save the 2-sided(Duplex) Print setting?
25.
Delete print jobs from the print queue.
26.
What kind of consumables or options does this printer use?
27.
How do I install the Optional Tray Module?
28.
How do I factory reset the print server?
29.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
30.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.