FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
What is Brother iPrint&Scan?
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
7.
The paper is skewed when it's printed.
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
Delete print jobs from the print queue.
12.
Can I print from or scan to Android™ Smartphone?
13.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
14.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
15.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
16.
What can happen if the wrong paper is used in your machine.
17.
The printed letters are slanted, positioned incorrectly.
18.
Change the printer driver settings (Windows/macOS)
19.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
20.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
21.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
22.
What is a "Generic PCL Driver"?
23.
What kind of paper can I use?
24.
How do I install the Optional Tray Unit?
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
The printer status is Offline or Paused.
27.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
28.
Printouts (envelopes) have creases.
29.
Printouts have wrinkles or creases.
30.
Install the built-in drivers (For Windows 8 and Windows 10)