FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
What is Brother iPrint&Scan?
2.
Use the Universal Printer Driver for PCL
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Can I print from or scan to Android™ Smartphone?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
The printer status is Offline or Paused.
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
10.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
11.
What kind of memory can I use?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
14.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
15.
Can I use AirPrint with my Brother machine?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Can I print from DOS applications?
18.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
19.
How to identify your Operating System (OS).
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
Replace the drum unit.
23.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
24.
Print a web page from iPrint&Scan when using an Android™ mobile device.
25.
What kind of paper can I use?
26.
How do I clear Jam Rear/ Duplex?
27.
What can happen if the wrong paper is used in your machine.
28.
What is the printable area per page?
29.
Cannot print after a Windows 10 update (June 2020)
30.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.