FAQs & Troubleshooting
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HL-6050
132 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
4.
How do I factory reset the print server?
5.
Change the printer driver settings (Windows/macOS)
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
What is a "Generic PCL Driver"?
8.
"JAM REAR" error appears on the LCD. What should I do?
9.
"JAM INSIDE" error appears on the LCD. What should I do?
10.
What are the expected yields of the consumables?
11.
What is the BRAdmin Professional software used for?
12.
The printer status is Offline or Paused.
13.
"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
14.
Can I use non-Brother or third party supplies with the Brother machine?
15.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
16.
The paper is skewed when it's printed.
17.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
18.
"JAM MP TRAY" error appears on the LCD. What should I do?
19.
What kind of memory can I use?
20.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
21.
What driver package format is supported by my Linux distribution?
22.
Cannot print after a Windows 10 update (June 2020)
23.
How to identify your Operating System (OS).
24.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
25.
What kind of paper can I use?
26.
How do I change the print server password?
27.
The printed letters are slanted, positioned incorrectly.
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
Can I print from or scan to Android™ Smartphone?
30.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)