FAQs & Troubleshooting
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HL-L5000D
142 Results
1.
(Video) Load A4/Letter paper
2.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
3.
Paper is Jammed in the Back of the Machine
4.
(Video) Replace the Toner Cartridge
5.
(Video) Unpack your Brother machine
6.
Paper is Jammed inside the Machine
7.
Paper is Jammed in the Paper Tray
8.
My Brother machine turns off automatically or earlier than before.
9.
(Video) Connect the cord
10.
Jam MP Tray
11.
Replace Drum
12.
The machine does not automatically enter Power Off mode.
13.
Paper is Jammed in the 2-sided Tray
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
16.
Change the printer driver settings (Windows/macOS)
17.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
18.
(Video) Update the Driver or Firmware for your Brother machine
19.
Print as a Poster (Windows®)
20.
How to identify your Operating System (OS).
21.
Size Error DX or Size Error 2-sided
22.
(Video) Set up your Brother machine
23.
Check the remaining ink or toner level (Linux)
24.
Load and Print Thick Paper Using the Paper Tray
25.
Reduce Printing Noise
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
What kind of envelopes and labels are recommended for printing?
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Secure Print (Macintosh)
30.
What can happen if the wrong paper is used in your machine.