FAQs & Troubleshooting
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HL-L5000D
142 Results
1. 26/06/2024
My Brother machine turns off automatically or earlier than before.
2. 26/06/2024
The machine does not automatically enter Power Off mode.
3. 18/06/2024
I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
4. 13/06/2024
My Brother machine is unresponsive.
5. 28/05/2024
Toner Low or Prepare New Toner Cartridge
6. 28/05/2024
Drum End Soon
7. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
8. 07/02/2024
(Video) Unpack your Brother machine
9. 07/02/2024
(Video) Load A4/Letter paper
10. 07/02/2024
(Video) Connect the cord
11. 07/02/2024
(Video) Replace the Toner Cartridge
12. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
13. 26/07/2023
Media Type Mismatch or Media Mismatch
14. 20/07/2023
Check the firmware version.
15. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
16. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
17. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
18. 01/06/2023
Print both sides of paper or a booklet automatically
19. 01/06/2023
Delete print jobs from the print queue.
20. 16/05/2023
I cannot print from my computer via USB.
21. 27/03/2023
"Offline" appears on the Status Monitor.
22. 27/03/2023
Change the printer driver settings (Windows/macOS)
23. 27/03/2023
The printer status is Offline or Paused.
24. 15/02/2023
Install the built-in drivers (For Windows 8 and Windows 10)
25. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
26. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
27. 13/12/2022
How to identify your Operating System (OS).
28. 22/11/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
29. 13/10/2022
Secure Print (Windows®)
30. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)