FAQs & Troubleshooting
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MFC-465CN
272 Results
1.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
2.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Scan multiple pages into one file instead of each scan being saved as a separate file.
5.
Pre-Required Procedures (Linux)
6.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
7.
What is Distinctive Ring and how do I program it?
8.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
9.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
10.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
11.
How do I clear the message "PAPER JAM" from the display?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
Delete print jobs from the print queue.
15.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
16.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
17.
I can print but cannot scan via network. (For Windows)
18.
How do I clear the message "INK EMPTY" from the display?
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
What driver package format is supported by my Linux distribution?
21.
ControlCenter3 displays a blank screen at startup (Windows)
22.
I cannot make borderless prints.
23.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
27.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
28.
Scan and save a document in PDF format (Scan to File)
29.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
30.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".