FAQs & Troubleshooting
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MFC-580
141 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
3.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
4.
How to identify your Operating System (OS).
5.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
6.
Can I print from or scan to Android™ Smartphone?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
Change the printer driver settings (Windows/macOS)
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
I'm using Macintosh. What is the PreScan option used for?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
14.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
15.
I'm using Macintosh®. What are the settings in the Scanner window used for?
16.
Delete print jobs from the print queue.
17.
The printer status is Offline or Paused.
18.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
19.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
20.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
21.
How can I print envelopes?
22.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
24.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
25.
Can I reduce the size of a received fax on this machine?
26.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
27.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
28.
Why can't I print when an ink cartridge is empty?
29.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
30.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).