FAQs & Troubleshooting
Popular |
MFC-620CN
282 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Does NC-2200w work with Windows Vista?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Can I print from or scan to Android™ Smartphone?
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
How do I make a copy on my Brother machine?
7.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
8.
What driver package format is supported by my Linux distribution?
9.
Pre-Required Procedures (Linux)
10.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
12.
Change the printer driver settings (Windows/macOS)
13.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
14.
I'm using Macintosh®. What are the settings in the Scanner window used for?
15.
ControlCenter3 displays a blank screen at startup (Windows)
16.
Delete print jobs from the print queue.
17.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
18.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
Which E-mail packages are compatible with ControlCenter3?
20.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
21.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
22.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
23.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
How do I factory reset the print server?
26.
What is the BRAdmin Professional software used for?
27.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
28.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
29.
Discover the MAC address of the Brother network card
30.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.