FAQs & Troubleshooting
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MFC-7420
291 Results
1.
Load paper.
2.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
3.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
Scan and save a document in PDF format (Scan to File)
7.
Pre-Required Procedures (Linux)
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
10.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
11.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
12.
"No response" error message appears, when updating the firmware. What should I do?
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
15.
Does NC-2200w work with Windows Vista?
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
17.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
18.
What is the BRAdmin Professional software used for?
19.
Change the printer driver settings (Windows/macOS)
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
Load envelopes, labels, or thick paper into the manual feed slot.
22.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
23.
Which E-mail packages are compatible with ControlCenter3?
24.
How do I clean white or black spots on printed documents?
25.
"Paper Jam Rear" error appears on the LCD. What should I do?
26.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
27.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
28.
How do I factory reset the print server?
29.
Configure the Scan to Email Feature (Linux)
30.
Configure scan settings without administrator privileges (Linux)