FAQs & Troubleshooting
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MFC-9342CDW
307 Results
1.
Print on both sides of the paper (2-sided/duplex Printing).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Can I print from or scan to Android™ Smartphone?
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
What is Brother iPrint&Scan?
8.
Curled or wavy
9.
Wrinkle
10.
Replace Drum
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
Replace WT (waste toner) Box
13.
The color of your printouts is not what you expected
14.
Load paper in the paper tray
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Print on envelopes, labels or thick paper from the Manual feed slot
18.
Print both sides of paper or a booklet automatically
19.
What is Distinctive Ring and how do I program it?
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
22.
2-sided (duplex) scan
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Turn the Toner Save Mode on or off.
25.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26.
Print a document securely using the Secure Print feature (Windows)
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.