FAQs & Troubleshooting
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MFC-J1010DW
183 Results
1.
Set up your Brother machine on a wireless network (Windows/macOS)
2.
Replace Ink
3.
Install the Brother Mobile Connect application (for mobile device)
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
What driver package format is supported by my Linux distribution?
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Ink Low
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
The machine does not automatically enter Power Off mode.
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Telephone Line Interference/VoIP.
12.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
13.
Cannot Detect
14.
Printer Jam or Paper Jam
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
My Brother machine turns off automatically or earlier than before.
17.
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
18.
Brother iPrint&Scan cannot find my Brother machine (macOS)
19.
The printer status is Offline or Paused.
20.
Wireless setup is requesting a WPS PIN to complete the setup
21.
(Video) How to Email Print
22.
Load Documents in the Automatic Document Feeder (ADF)
23.
No Paper / No Paper Fed
24.
Out of Memory
25.
Clean the Paper Pick-up Rollers
26.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
27.
One or more of my colors are not printing (blank).
28.
Document Jam
29.
Check the remaining ink or toner level (Linux)
30.
Wrong Ink Cartridge