FAQs & Troubleshooting
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MFC-J1300DW
341 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
(Video) Load A4/Letter paper
3.
Brother iPrint&Scan cannot find my Brother machine (macOS)
4.
(Video) Install Ink Cartridges
5.
What is Brother iPrint&Scan?
6.
(Video) Connect telephone line and power cords
7.
Correct the Paper Feed to Clear Vertical Lines
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Printer Jam or Paper Jam
10.
Other Problems
11.
(Video) Load an Envelope (Manual Feed Slot)
12.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
13.
Install Starter Ink
14.
Document Jam
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Telephone Line Interference/VoIP.
17.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
18.
Wrong Ink Cartridge
19.
Sleep
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
21.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
22.
Scan multiple pages into one file instead of each scan being saved as a separate file.
23.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
24.
Print using only the black ink cartridge when the Color cartridges have run out.
25.
What driver package format is supported by my Linux distribution?
26.
(Video) Unpack your Brother machine
27.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
28.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
29.
Prevent Smudged Printouts and Paper Jams (Mac)
30.
Change the Print Setting Options When Having Printing Problems