FAQs & Troubleshooting
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MFC-J220
244 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Load paper in the paper tray
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Can I print from or scan to Android™ Smartphone?
5.
Scan and save a document in PDF format (Scan to File)
6.
Paper Jam
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
How do I load envelopes into my machine?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
11.
Can I use voice mail on the same line as my Brother machine?
12.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
Locate files scanned with ControlCenter2 (For Macintosh)
15.
Locate files scanned with ControlCenter3 (For Windows)
16.
Ink Low
17.
Can my Brother machine print a report to verify a fax I sent was received?
18.
What driver package format is supported by my Linux distribution?
19.
ControlCenter3 displays a blank screen at startup (Windows)
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
I'm using Macintosh. What is the PreScan option used for?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
24.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
25.
Send a fax
26.
Make my copied images lighter or darker.
27.
Forward a fax to another fax machine when my machine has a mechanical problem.
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
Replace Ink
30.
"ControlCenter needs to be updated." - macOS 10.15 Catalina