FAQs & Troubleshooting
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MFC-J615W
336 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
What is Brother iPrint&Scan?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Paper Jam
6.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Can I print from or scan to Android™ Smartphone?
9.
Change the number of times my Brother machine rings before it answers.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
12.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
How to identify your Operating System (OS).
16.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
21.
Can I use voice mail on the same line as my Brother machine?
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
What driver package format is supported by my Linux distribution?
25.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
28.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
29.
How do I know which receive mode to select?
30.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)