FAQs & Troubleshooting
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PJ-623
80 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
How do I transfer label or slip templates?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Where can I find my Brother printer's serial number?
6.
What Android™ mobile application can I use?
7.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
8.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
9.
How to charge the rechargeable Ni-MH battery
10.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
11.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
14.
How to connect to a DC power outlet (Optional)
15.
How to connect to an AC power outlet (Optional)
16.
What is the JPEG printing and how can I use it?
17.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
18.
How do I transfer label templates with P-touch Transfer Express?
19.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
20.
Printing is not possible. (USB connection)
21.
How do I uninstall the printer driver?
22.
How to insert paper
23.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
24.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
25.
How to connect to a DC power outlet (Optional)
26.
How to install the rechargeable Li-ion Battery (Optional)
27.
How to install the rechargeable Ni-MH Battery (Optional)
28.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
29.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
30.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)