FAQs & Troubleshooting
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RJ-4040
132 Results
1.
How to charge the rechargeable Li-ion battery
2.
Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
3.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
4.
How to connect to a DC power outlet (Optional)
5.
The print quality is poor, and the image is too light or dark.
6.
How do I connect RJ printer to my computer?
7.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
8.
How can I install the printer driver only? (for Windows)
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
11.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
12.
A communication error occurs when printing via serial cable (RS-232C).
13.
Will my printer automatically turn itself off?
14.
The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
15.
How do I transfer label or slip templates?
16.
How to install the rechargeable Li-ion Battery (Optional)
17.
I have an occasional printing problem.
18.
How do I install the software using a USB cable? (for Windows)
19.
How do I switch to and use the mass storage mode?
20.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
21.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
22.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
23.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
24.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
25.
How to install Brother software on a computer not connected to the Internet
26.
How to open the Devices and Printers window
27.
When I print a long label or many labels continuously, printing suddenly stops.
28.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
29.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
30.
Where can I find my Brother printer's serial number?