FAQs & Troubleshooting
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PJ-863
85 Results
1.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
Where can I download the latest P-touch Editor for Mac?
5.
Where can I find my Brother printer's serial number?
6.
The print quality is poor, and the image is too light or dark.
7.
How do I transfer label templates with P-touch Transfer Express?
8.
This printer is not detected when establishing a Bluetooth® connection.
9.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
10.
Printing from an Android™ device
11.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
12.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
13.
The side margins are incorrect.
14.
How to charge the rechargeable Li-ion battery
15.
When printing from an application, the application's "Collate" setting does not work correctly.
16.
How do I connect the printer and my mobile device via Bluetooth®?
17.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
18.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
22.
The paper is jammed in the printer.
23.
I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
How do I create and transfer templates? (for Mac)
25.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
26.
What Android™ mobile application can I use?
27.
What iOS mobile application can I use?
28.
(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
29.
Installing a CA certificate
30.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)