TP-M5000N FAQs & Troubleshooting TP-M5000N Not your product? Sort by Updated Date Popularity 2 Results 1. 12/06/2019 The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer. 2. 01/14/2015 A data transmission error appears on your computer. Error Messages/LED Indications FAQs & Troubleshooting