PT-E500 FAQs & Troubleshooting PT-E500 Not your product? Sort by Updated Date Popularity 2 Results 1. 08/09/2023 I get an error message and cannot update the firmware. (Windows 10 or later) 2. 04/18/2022 My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Operating System FAQs & Troubleshooting