MFC-J491DW FAQs & Troubleshooting MFC-J491DW Not your product? Sort by: Updated Date Popularity 5 Results 1. 01/23/2020 Remove Paper Scraps Jammed in the ADF 2. 01/23/2020 Document is Jammed inside the ADF Unit 3. 01/23/2020 Document is Jammed in the Top of the ADF Unit 4. 09/11/2017 Document Jam 5. 05/11/2015 Paper Jam Paper Feed / Paper Jam FAQs & Troubleshooting